Terms and Condition
Welcome to our website https://aarohabyanjali.com operated by AAROHA BY ANJALI. Our registered office is located at Eranakulam
AAROHA BY ANJALI offers a wide variety of Premium, ethnic & casual wear collections from all over India with a very affordable pricing., through Our Site. Customer are required to read these Terms and Conditions (“Terms”) carefully since Your use of https://aarohabyanjali.com and/or the mobile application implies knowledge, understanding and acceptance of all points under these Terms. These Terms become effective upon Your use of the Site and governs the relationship between You and Us. If these Terms conflict with any other document, these Terms will prevail for the purposes of usage of the Site. If You do not agree to be bound by these Terms, You may not use the Site in any way.
Whenever there is any substantial change made to these Terms, we will intimate You of the same in writing. You are advised to regularly check for any amendments or updates to these Terms. The term “substantial change” means a change to these Terms that materially reduces the User’s rights or increases the User’s responsibilities.
As a condition of using the Site, the Site requires Your permission to send You administrative and promotional emails. We will send You information regarding Your account activity and purchases, as well as updates about Our products and promotional offers. Please see Our Privacy Policy for details. You can opt out of Our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of Our email correspondences and also by writing to us at contact@aarohabyanjali.com. The offers made in those promotional emails or messages shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide You any information regarding such change. By placing an order, You make an offer to Us to purchase products You have selected based on standard Site conditions, merchant specific conditions, and on the terms and conditions stated below. You are required to create an account in order to purchase any product from the Site. This is required so We can provide You with easy access to print/view Your orders and Your past purchases.
The Site/Company takes no responsibility for the services or products that are sold or supplied by third party vendors. The Company provides no warranty to the End Users for the quality, safety, usability, or other aspects of a product or service that is supplied by a third party vendor and/for some services or activities that involve potential bodily harm, and for those activities, the Company takes no responsibility for the service or activity being offered, and the End User takes responsibility for his or her own actions in utilizing those services.
These Terms set forth the terms and conditions that apply to the use of the Site by the User. By using this Site, the User agrees to comply with all of the terms and conditions hereof. The right to use the Site is personal to the User and is not transferable to any other person or entity. The User shall be responsible for protecting the confidentiality of their password(s), if any. The User acknowledges that, although the internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the internet. While it is the Company’s objective to make the Site accessible 24 hours per day, 7 days per week, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time.
The Company shall have the right to change or discontinue any aspect or feature of the Site at any time, including, but not limited to, content, hours of availability and equipment needed for access or use. Further, the Company may discontinue disseminating any portion of information or category of information that may change or eliminate any transmission method or may change transmission speeds or other signal characteristics.
“Your Information” is defined as any information you provide to Us or other users of the Site in the registration process, in the feedback area, bulletin board, WhatsApp or other chat service provided on the Site, etc. or through any e-mail feature. You are solely responsible for Your Information, and in accordance with certain features of the Site, We may only act as a passive conduit for online distribution and publication of Your Information.
The text in the following paragraphs is inserted in accordance with the Information Technology Act, 2000 and the rules framed thereunder. Please note that in accordance with the Information Technology Act, 2000 and the rules framed thereunder, in case of non-compliance with rules and regulations, agreement and privacy policy for access or usage of intermediary computer resource, the intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of intermediary and remove non-compliant information.
You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that: (a) belongs to another person and to which You do not have any right; (b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; (c) harms minors in any way; (d) infringes any patent, trademark, copyright or other proprietary rights; (e) violates any law for the time being in force; (f) deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; (g) impersonate another person; (h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation; and/or (j) creates liability for Us or causes Us to lose (in whole or in part) the services of our internet service providers (ISPs) or other suppliers.
Solely to enable Us to use the information You supply us with, You grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) license to use Your Information, in any media now known or not currently known, in accordance with these Terms and/or our Privacy Policy.
While We have made every effort to display the colours of the products on the Site as accurately as possible, We cannot guarantee that Your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.Even finished products could have minimal colour variations during the production run, or in subsequent manufacture. You acknowledge that actual colours may slightly vary from colours displayed at the time of placing the order. No cancellations or returns shall be permitted on account of such minor colour variance.
When You use the Site or send emails or other data, information or communication to Us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with You by email/SMS/WhatsApp which will be deemed adequate service of notice / electronic record.
We reserve the right to delete or block any message/email which is in violation of these Terms or applicable law. Further, the Company also reserves the right to suspend or deny Your access to the Site in such a scenario.
Any messages/emails with feedback, comments or suggestions shared by You become the property of the Company and You may not claim intellectual property protection on such ideas. This implies, the Company reserves the right to exclusively use such feedback, comments and/or suggestions shared by You.
We grant You a limited license to access and make personal use of the Site and the service provided by it. This license does not include any right of downloading or copying of account information or content for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any content available through the Site, uploading, posting, or transmitting any content that You do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Our sole discretion) an unreasonable or disproportionately large load on our infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Us to prevent or restrict access to the Site. Any unauthorized use by You shall terminate the permission or license granted to you by us.
We strive to provide You with the best prices possible on products or services You buy from Us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. We offer You a price match policy, subject to the following terms:
Our pricing is subject to our pricing policy and the final prices shall be determined at Our sole discretion. While We will endeavour to match the lower price listed on another sale platform, if We are unable to match the price, We will not be obligated to conclude a sale with You at such lower price.
While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, We may, at our discretion, either contact You for instructions or cancel your order and notify You of such cancellation. We will have the right to modify the price of the product and contact You for further instructions using the e-mail address or telephone number provided by You at the time of registration or placing an order, or cancel the order and notify You of such cancellation. If We have to cancel an order after we have processed your payment, the said amount will be reversed back to Your credit card account/bank account. No refunds shall be applicable on the orders made by the User under the Cash on Delivery (“COD”) option.
The individual product price as showcased on the Site may include supplier product price, shipping charges and customisation charges (if any).
Please note that there may be certain orders that We are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in Your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect in the product. We may also require additional verifications or information before accepting any order. We will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after your payment is processed, the amount paid will be reversed back to your account within 5 to 7 working days of receiving your bank account details for reversal of monies paid. No cash refund will be done at any point of time. In case of payments made via an online mode, You will opt for a chargeback only if We have been unable to reverse your monies to Your account within the timeline set out herein.
Shipping duration may vary for each product. You will receive the products within 5 to 10 business days after shipping . If you haven’t received the product within 10 business days, you can contact us via Instagram @aarohabyanjali or email us at aarohabyanjali@gmail.com.
Cancellation policy
Order cancellations will not be accepted after order confirmation & payment under any circumstances.
Return Policy
Perception of quality is subjective, no exchanges/returns will be entertained for this reason.
We accept returns only if you receive a damaged product/wrong product.
Product unboxing video is compulsory incase of any returns. Valid proof & Proper unboxing video has to be taken from the beginning & Issue must be clear in the video without any pause or cut and should be reported within a day of receiving the product.
Do expect slight colour variations, lighter or darker due to digital photography or mobile/computer monitor settings. No returns are accepted for slight variations in colour.
We don’t have a return pickup facility, hence the product has to be sent back by the customer.
To start a return, you can contact us via Instagram @aarohabyanjali
Refunds
We do not provide refunds. Refunds are applicable only on stock out products.
Exceptions
Custom products/ ready to wear sarees/ stitched blouses/ premium sarees cannot be returned.
Please note that all products under Sale or purchased using coupon/ points shall not be returned/ exchanged.
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